Our Service Online concept is a tool enabling companies to save on service and
avoid having unnecessary machine down time. It can be an instrument contributing
with substantial gains in profit.
As a service provider you can optimise your organisation and in so doing give better
service to your customers at a lower cost. For OEM customers it can be the instrument
that makes it possible for you to give service to remote regions without risking, having
to send highly trained service technicians, on site to service the equipment. This can
mean that the market potential can be made much larger, without risking the
reputation of your company, due to bad service.

Let the machines tell you when it’s time for service and what service is needed!



Together with our partners we provide the market with a tool to reduce unnecessary
spending, both in form of better working machines and minimizing the need of expensive
technicians.

This is possible with our intelligent Service Online System!



In our data central, we store data from all connected machines. This can be from different
sensors on site or directly from the CPU of the machines connected to the System.
The type of data we can handle is unlimited! With this data information, our System
analyses and reports the information to exactly the people that should be notified in
each specific case, if anything is out of the ordinary.

This is done by mobile text message, by e-mail and by highlighting the need on the
Internet Service Site. Maybe an upgrade to a machine software is needed. This can be done
directly from the factory, without having to visit the machine in question.
Maybe a vending machine needs to be filled up or the price needs to be changed. Logistics
are optimised eliminating unnecessary and expensive visits.

Pre-alarms are sent directly to those who need to know about them relieving personnel of the
responsibility of contacting the right people for the different situations.

All at the tip of you fingers!

We also provide web-based management for the Central to help you to keep track of every issue.